SupaAgent Legal and Policies

Terms & Conditions

Read the terms that govern use of this SupaAgent.

Effective Date: Thursday, 2nd April, 2026

Last Updated: Thursday, 2nd April, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the SupaAgent platform (“Platform”), operated by Giddaa Housing Limited (“Giddaa”, “we”, “us”, or “our”).

SupaAgent is a digital platform that enables real estate agents to:

  • List and discover properties

  • Access and manage buyer leads

  • Collaborate with other agents

  • Schedule inspections

  • Track deals and transactions

  • Facilitate real estate transactions

By accessing or using SupaAgent, you agree to be bound by these Terms.

If you do not agree, do not use the Platform.

2. Eligibility

To use SupaAgent, you must:

  • Be at least 18 years old

  • Be legally capable of entering binding agreements

  • Provide accurate and complete registration information

Giddaa reserves the right to verify user identity and professional status at any time.

3. Nature of the Platform

SupaAgent is:

  • A technology platform, not a real estate brokerage

  • A facilitator of agent collaboration and transactions

  • A system for enforcing cooperation rules and commission structures

Giddaa does not guarantee:

  • The accuracy of listings

  • The legality of property titles

  • The performance and absolute legitimacy of any agent or user

  • Behaviour of other agents and/or buyers.

Agents are solely responsible for their actions, representations, and transactions.

4. User Accounts

You agree to:

  • Maintain the confidentiality of your account

  • Be responsible for all activity under your account

  • Notify us immediately of unauthorized use

Giddaa may suspend or terminate accounts that:

  • Provide false information

  • Engage in fraudulent or unethical conduct

  • Violate platform rules

5. Platform Rules & Agent Conduct

All users must:

  • Act honestly and professionally

  • Provide accurate property and transaction information

  • Respect other agents’ roles and agreements

  • Comply with applicable laws and regulations

You must not:

  • Post fake, misleading, or duplicate listings

  • Misrepresent property ownership or status

  • Harass, abuse, or deceive other users

  • Attempt to bypass the platform to avoid obligations

6. Lead Pool & Assignment

6.1 Lead Ownership

  • Leads generated or distributed through SupaAgent remain under platform governance

  • Assignment of leads is at Giddaa’s discretion.

6.2 Agent Responsibilities

Assigned agents must:

  • Actively engage the lead

  • Provide timely responses

  • Progress transactions professionally

6.3 Reassignment

Giddaa may reassign leads if:

  • An agent is unresponsive

  • Performance is below required standards

  • The user reports poor service

7. Cooperation & Commission Framework

This is the core of your protection.

7.1 Mandatory Cooperation Agreement

Before certain actions (e.g., inspections), agents must agree to:

  • Defined roles (buyer agent, seller agent, closing agent)

  • Commission structure

  • Transaction responsibilities

7.2 Commission Enforcement

  • Commission splits agreed on the platform are binding in a court of competent jurisdiction under this agreement.

  • Payments may be facilitated via platform-controlled processes (including escrow where applicable)

7.3 No Circumvention (Anti-Bypass Clause)

You agree not to bypass SupaAgent to complete transactions introduced through the platform.

This includes:

  • Contacting parties outside the platform to avoid fees

  • Completing transactions off-platform after introduction

  • Redirecting leads to avoid platform tracking

If you do:

  • You remain liable for full commission and platform fees

  • Giddaa may impose penalties, including:

    • Permanent suspension

    • Financial claims

    • Legal action

8. Inspections & Communication Control

  • Contact details between parties may be restricted until certain steps are completed

  • Inspection bookings must follow platform workflow

  • All interactions related to a transaction may be monitored for compliance

This ensures:

  • Commission protection

  • Reduced fraud and agent bypass

9. Listings & Property Information

Users who post listings must ensure:

  • They have authority to list the property

  • Information provided is accurate and up to date

  • All material facts are disclosed

Giddaa may:

  • Remove or flag listings

  • Suspend users posting invalid properties

Giddaa is not responsible for verifying ownership or title authenticity of listings.

10. Payments & Fees

10.1 Platform Fees

Giddaa may charge:

  • Transaction-based fees

  • Lead access or bidding fees

  • Subscription fees (where applicable)

All fees will be communicated clearly before proceeding with a transaction.

10.2 Commission Payments

Where applicable:

  • Commission may be processed through structured mechanisms (e.g., escrow or tracked agreements)

  • Giddaa is not liable for disputes outside platform-defined agreements

11. Ratings, Monitoring & Enforcement

Giddaa may:

  • Monitor communications and transactions

  • Collect feedback from users

  • Evaluate agent performance

We may take action including:

  • Lead reassignment

  • Temporary suspension

  • Permanent bans

  • Public reporting within the platform ecosystem

  • Public reporting for members of the public if proof is discovered of your account acting in suspiciously or break our platform rules. You agree to not hold us liable or accountable under any circumstance if this happens.


12. Intellectual Property

All platform content, including:

  • Software

  • Branding

  • Design

  • Data systems

belongs to Giddaa.

You may not:

  • Copy, modify, or distribute platform materials

  • Reverse engineer or exploit the system

13. Data & Platform Use

By using SupaAgent:

  • You grant Giddaa the right to process and use your data to operate and improve the platform

  • You agree that anonymized data may be used for analytics and product improvement

Refer to the Privacy Policy for full details.


14. Limitation of Liability

To the fullest extent permitted by law:

Giddaa is not liable for:

  • Loss of deals or commissions

  • Misrepresentation by other users

  • Property disputes or title issues

  • Financial losses arising from transactions

  • Assaults, fights or other physical issues between agents.

Use of the platform is at your own risk.

15. Indemnification

You agree to indemnify and hold harmless Giddaa from any claims, damages, or liabilities arising from:

  • Your use of the platform

  • Your transactions

  • Your breach of these Terms

16. Termination

We may suspend or terminate your account at any time if you:

  • Violate these Terms

  • Engage in fraud or misconduct

  • Attempt to bypass the platform


Upon termination:

  • Access is revoked

  • Outstanding obligations remain enforceable

17. Dispute Resolution

17.1 Platform-Level Resolution

  • Giddaa may act as a mediator for disputes between users

  • Platform records (messages, agreements, actions) may be used as evidence

17.2 Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

17.3 Legal Action

Giddaa reserves the right to pursue legal action where necessary, including:

  • Recovery of unpaid commissions

  • Enforcement of agreements

  • Claims for damages

18. Changes to Terms

We may update these Terms at any time.

Continued use of the platform constitutes acceptance of updated Terms.

19. Contact Information

Giddaa Housing Limited (SupaAgent)

Email: info@giddaa.com

Address: 4th Floor, Building II, Rivers House, Pot 83 Ralph Shodeinde Street, Central Business District, Abuja, Nigeria.